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FREQUENTLY ASKED QUESTIONS - FAQ
 
 
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List of Question
 
No
 Question
1
What are requirement to register? / Apakah syarat untuk berdaftar?
2
How to register with Sennego?
3
Is this registration open to companies who are not registered with Ministry Of Finance (MOF)?
4
What the benefits registered with Sennego?
5
What is Marketplace?
6
What is Marketplace in Sennego?
7
Who are the Marketplace in Sennego?
8
How to apply marketplace?
9
Where can I get help if I do not know how to register?
10
What if I only provide services? Does Sennego System for service providers?
11
What should I do to use Sennego System?
12
What is e-Procurement?
13
Where can my company make payment for the membership?
14
What type of payment does Sennego accept?
 
List of Answer
 
1) Question: What are requirement to register? / Apakah syarat untuk berdaftar?
 Answer For registration with sennego, companies must register with Suruhanjaya Syarikat Malaysia (SSM) & have an email. / Untuk berdaftar, syarikat perlu berdaftar dengan Suruhanjaya Syarikat Malaysia.
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2) Question: How to register with Sennego?
 Answer For registration,involve 3 basic step. 1. Select Sign Up for first registration. Complete Step 1 by choose Yes MOF or No MOF and fill in the blank. 2. Step 2 : Create your Login ID & Password, and fill in your basic company info. 3. Step 3 :Your ID & Password have been send to your email,kindly login your email to activate your account.
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3) Question: Is this registration open to companies who are not registered with Ministry Of Finance (MOF)?
 Answer Yes, this registration also open to all companies or individual who are interested to register with sennego.
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4) Question: What the benefits registered with Sennego?
 Answer The benefits are: 1. Easy & fast : Sennego are easy and fast to register because it is an online registration. The registration only included 3 basic step. 2. Save Administrative & Operations Costs :By using Sennego, users can make their marketing more competitive and save cost of administration and operation without having to register manually. 3. High Level of Transparency & Accountability :User who registered with sennego can make a transparent of procurement transaction such as Direct Purchase, Quotation & Tender.
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5) Question: What is Marketplace?
 Answer Marketplace are the commercial world that consist the business, trade, and economics.
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6) Question: What is Marketplace in Sennego?
 Answer In Sennego, Marketplace means an organization or a market space that can be selected by the supplier when registering with Sennego to market their products and services.
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7) Question: Who are the Marketplace in Sennego?
 Answer Currently there are 14 Organization(also known as Institutional Buyer)who are registered as a Marketplace in Sennego. (1)MAJLIS AMANAH RAKYAT (MARA), (2)SME CORPORATION MALAYSIA (SMECORP), (3)BANK MUAMALAT (M) BERHAD (BMMB), (4)UNIVERSITI PUTRA MALAYSIA (UPM), (5)PUNCAK SEMANGAT TEKNOLOGY GROUP (PST), (6)MALAYSIAN PALM OIL BOARD (MPOB), (7)LEMBAGA PEMASARAN PERTANIAN PERSEKUTUAN (FAMA), (8)MALYSIA BUILDING SOCIETY BERHAD (MBSB), (9)KUMPULAN WANG SIMPANAN PEKERJA (KWSP), (10)MALAYSIAN AGRICULTURAL RESEARCH & DEVELOPMENT INSTITUTE (MARDI), (11)BANK SIMPANAN NASIONAL (BSN), (12)RUBBER INDUSTRY SMALLHOLDERS DEVELOPMENT AUTHORITY (RISDA), (13)FOREST RESEACH INSTITUTE MALAYSIA (FRIM), (14)MALAYSIAN INSTITUTE OF ROAD SAFETY RESEARCH (MIROS).
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8) Question: How to apply marketplace?
 Answer To apply marketplace in Sennego will involve 4 step. (1)Supplier must login into Sennego (2)Select Marketplace management (3)Add to select marketplace (4)Select your marketplace & save
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9) Question: Where can I get help if I do not know how to register?
 Answer You may call our Customer Service line at 03- 7787 9734 or email at support@sennego.com for further guidance.
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10) Question: What if I only provide services? Does Sennego System for service providers?
 Answer Yes, Sennego System is built to the suppliers who supply products, services or both.
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11) Question: What should I do to use Sennego System?
 Answer For starters, you must register online with sennego system. After that, you must apply at least one Marketplace to transact online procurement.
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12) Question: What is e-Procurement?
 Answer E-procurement (electronic procurement, sometimes also known as supplier exchange) is a Work and services through the Internet.
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13) Question: Where can my company make payment for the membership?
 Answer You can make payment at the nearest ePerolahan Center. We have 16 outlets nationwide.You can download the detail address of the centers by clicking the link below.
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14) Question: What type of payment does Sennego accept?
 Answer You can make payment via online banking with Maybank2u, Direct Credit payment at Maybank branches, NBePay,Cheque, and cash. Payment can be made to Commerce Access Sdn Bhd 514301122359. Once payment made, kindly fax us the proof of payment to 03-77811813.
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